Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
- Bulgaria: 2–4 business days
- Europe: 5–10 business days
- Rest of the world: 10–20 business days
Shipping rates are calculated at checkout based on your location and order weight.
Free Shipping We offer free shipping on orders over [amount] EUR within Bulgaria / Europe.
Order Tracking Once your order has shipped, you will receive an email with a tracking number.
Delays We are not responsible for delays caused by customs, postal services, or circumstances beyond our control.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date.